Nic Salt child-resistant packaging quick reference

After-sales, replacements and reorders

A nic salt programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

Transit, consolidation and timing

Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 12 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

Compliance without the last-minute scramble

Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

• Standing reorder schedule with a fixed cut-off
• Named account contact who has handled the product
• Seven-day defect reporting with replace-or-credit
• Document pack prepared per destination market
• Artwork proof plus physical dummy for custom packaging
• Mixed SKU cartons to spread first-order risk

Building an assortment that actually turns

Most vape shop owners arrive with a spreadsheet and leave with too many SKUs. The fix is not a bigger catalogue, it is a narrower core. We normally propose three tiers: a volume line that carries the shelf, a step-up line that lifts basket value, and one trial SKU that tells you what to order next season.

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the nic salt list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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